ACI PRC-121-08 Guide for Concrete Construction Quality Systems in Conformance with ISO 9001

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ACI Committee 121 developed this manual to provide ISO 9001:2000-based quality management system requirements and guidance to the concrete construction industry. Discussion is offered for each clause of the ISO 9001:2000, providing advice and construction-specific information that can be used as a reference to either produce a new quality management system compliant with ISO 9001:2000, or to upgrade an ISO 9001:1994 or other quality management system to meet the ISO 9001:2000 requirements. Appendix A, “Model Quality Management System Manual for Designers, Construction Managers, and Constructors,” is based on the “NYC MTA Bridges and Tunnels, Engineering and Construction Department,” and is recommended for use as a template for any company beginning to write a quality manual.

Keywords: quality assurance; quality control; procedures.


Document Details

Author: ACI Committee 121

Publication Year: 2008

Pages: 35

ISBN: 9780870312823

Categories: Admixtures

Formats: PDF

Table of Contents




0.2—Process approach

0.3—Relationship with ISO 9004

0.4—Compatibility with other management systems


Section 1—Scope



Section 2—Normative (standard) reference

Section 3—Terms and definitions

Section 4—Quality management system

4.1—General requirements

4.2—Documentation requirements

Section 5—Management responsibility

5.1—Management commitment

5.2—Customer focus

5.3—Quality policy


5.5—Responsibility, authority, and communication

5.6—Management review

Section 6—Resource management

6.1—Provision of resources

6.2—Human resources


6.4—Work environment

Section 7—Product realization

7.1—Planning of product realization

7.2—Customer-related processes

7.3—Design and development


7.5—Production and service provision

7.6—Control of monitoring and measuring devices

Section 8—Measurement, analysis, and improvement


8.2—Monitoring and measurement

8.3—Control of nonconforming product

8.4—Analysis of data



Appendix A, Model Quality Management System Manual for Designers, Construction Managers, and Constructors


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