Title: Improving Customer Service through AI

Author(s): Raza, A.H.

Publication: Concrete International

Volume: 45

Issue: 10

Appears on pages(s): 55-56

Keywords: time, data, supply, order

DOI:

Date: 9/29/2023

Abstract:
The article focuses on implementing artificial intelligence (AI) in concrete production, specifically, on how AI can benefit concrete producers. It describes how with the help of AI they can gain a deeper understanding of customers’ needs and optimize their supply chains to effectively meet those needs and to stay ahead of changing market conditions.