Title:
Exploring Total Quality Management
Author(s):
Charles M. Ayers
Publication:
Concrete International
Volume:
17
Issue:
11
Appears on pages(s):
S17-S20
Keywords:
DOI:
Date:
11/1/1995
Abstract:
According to Joel Arthur Barker, internationally known as "the paradigm man," the quality movement is the most important paradigm shift of the twentieth century." I also believe that this is true.