Title:
Improving Customer Service through AI
Author(s):
Raza, A.H.
Publication:
Concrete International
Volume:
45
Issue:
10
Appears on pages(s):
55-56
Keywords:
time, data, supply, order
DOI:
10.14359/51739171
Date:
9/29/2023
Abstract:
The article focuses on implementing artificial intelligence (AI) in concrete production, specifically, on how AI can benefit concrete producers. It describes how with the help of AI they can gain a deeper understanding of customers’ needs and optimize their supply chains to effectively meet those needs and to stay ahead of changing market conditions.
Related References:
1. “Leading Countries Based on Cement Import Volume Worldwide in 2021,” Statista, 2022, https://www.statista.com/statistics/586728/cement-import-weight-globally-by-key-country/#:~:text=The%20United%20States%20is%20by,of%201.43%20billion%20U.S.%20dollars.
2. “Advanced Process Control & Analytics Optimize Cement Kiln Operation, Alternative Fuel Use, Mills and Blending,” ABB, https://new.abb.com/cement/cement/systems-and-solutions/advanced-process-control/advanced-process-control-(apc)-and-analytics-for-cement-kiln-optimization. (last accessed July 17, 2023)
3. “How Data Visualization Can Improve Supply Chains,” Forsyth Advisors, Oct. 9, 2019, https://forsythadvisors.com/2019/10/09/how-data-visualization-can-improve-supply-chains.