The Internet of Things Now
Includes Volumetric Mixers
New app and telematics simplify ordering and operation
Bay-Lynx Manufacturing has introduced BatchPro
Connect, a system comprising a customer portal and
an application software package (app) that connects
wirelessly to sensors on the company’s volumetric mixers.
Referred to as a “business in a box” solution, the software
manages orders and assignment of jobs, payment collection,
mixer calibration, truck diagnostics, and service records.
Ordering and Dispatching
Bay-Lynx’s new branded customer portal can be linked to
the concrete producer’s website. Using the portal, many
contractors will be able to directly specify mixture designs
based on their past project deliveries. Other customers will be
able to order concrete based on the application—a driveway
or a hot tub pad, for example. The concrete producer will then
contact the customer with recommendations for the most
appropriate mixture based on the performance required for the
When an order is placed, the mixture and delivery
information is sent to BatchPro Connect—a dispatch platform
that is tailor-made for volumetric mixers. “The truck
communicates in real time with dispatch,” says Mikkel Vlietstra,
an Inside Sales Representative at Bay-Lynx Manufacturing.
The ability to see at a glance where each truck is, how much
time is needed to complete each delivery, and how much
material remains in each truck makes it easier for the
dispatcher to assign orders to trucks and keep customers
updated regarding their delivery times.
BatchPro Connect includes a mobile app that is used by the
volumetric mixer operator. The operator can use the app to: • See and accept assigned jobs; • Document the jobsite conditions with photos and notes;
52 JANUARY 2020 | Ci | www.concreteinternational.com
• Obtain the customer’s signature and payment information; and • Send the job order to a printer.
Alternatively, the dispatcher can send the customer a
digital copy of the job invoice, thereby making the process
Sometimes, the mixture design set by the contractor or
dispatcher must be modified for jobsite conditions. “For
example, if there is a lot of rain on the day you are pouring
concrete, you may want to adjust your mix,” says Vlietstra.
Therefore, BatchPro Connect allows the volumetric mixer
operator to locally override the downloaded mixture design.
This process is aided by help screens at each step. To ensure
success, the help screens feature tutorials that inform the
operator about all aspects of the truck.
Everything on the truck is live-recorded, thus enabling
remote diagnostics. “Information can be sent to the Bay-Lynx
service center, so we can proactively help customers with any
technical problems with their equipment,” says Vlietstra. “We
offer complete communication with not just the mixer but the
entire truck.” The telemetry data can include the status of
components such as the radio remote, the flow meters, the
conveyor belt speed, and other components.
“Your phone is a gateway to your truck. You can log in to
your phone and troubleshoot everything from inputs and
outputs to equipment and sensors,” says Vlietstra. If the
electronics on the truck stop working while the operator is on
the job, the operator can still manually operate all functions of
the truck and complete the job. Calibration is also made easy
because all settings are saved both on the truck and on the
cloud. If a component is replaced, for example, the calibration
can be pushed from the cloud to the truck, so the operator
doesn’t have to complete the calibration manually.